Client Mastery - Best Practices
Creating Client Partnerships Masterclass
Consultative Client Mastery is about your ability to create and build healthy, valued client relationships. It is the accumulation of the very best practices of top billers and niche specialists in your industry.
What you will learn
• Gain Insight Into How Your Client Thinks During The Eight Stages Of The Decision/Hiring Process
• Open The Client Conversation With A Clear, Concise Message That Invites Participation And Guides The Dialogue Without Manipulation
• Respond More Effectively To Initial Prospect/Client Resistance
• Engage The Three Types Of Listening Intuitively; Active, Empathic And Strategic
• Probe Beyond The Obvious Leveraging The Qualifying Window™
• Recommend The Most Effective Solution For Your Client Based Upon A More Through Understanding Of Their Goals, Problems And Hiring Needs
This program is designed to help tenured account executives by sharing, discussing and practicing consultative techniques essential to new and existing clients. Why “essential”? If you fail to differentiate by your approach with the client, you will always be forced to differentiate by your price.
Rob is a Managing Partner and Sr. Director of Training and Development for Next Level Exchange and Next Level Mastery. Rob comes to Next Level from MRINetwork™ Corporate in Philadelphia, PA, where he served as the Chief Learning Officer, responsible for all leadership training and sales development of 1,100 offices worldwide.
Rob’s knowledge of the executive search industry comes from 10 years with Merritt Hawkins and Associates, a retained physician search firm and part of AMN Healthcare, the nation’s leading provider of clinical healthcare staffing and consulting services.
He is a licensed facilitator for Stephen Covey’s The 7 Habits of Highly Effective People. Rob holds master certifications in Consultative Selling, Performance Coaching, Advanced Sales Negotiation, Strategic Client Communication, and Major Account Planning & Strategy.
Contact - Doreen Soriano - firstname.lastname@example.org
BOOK NOW - TICKETS ARE JUST HKD1,900